Help Desk Institute Mid Ohio Chapter ThinkHDI - Help Desk Institute
HDI Mid-Ohio Chapter Columbus • Dayton • Cincinnati
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Next Event:

Date: July 16,2009

Speaker: Rich Hand,
Executive Director, HDI

Topic: Career Corner: Building a Lasting Legacy

Location: The Reserve

Sponsor: New Horizons

More Info

Welcome to the Mid Ohio Chapter of HDI

The Mid-Ohio Chapter, a local chapter of the national HDI, was founded on May 16, 1991. Our membership is composed of Help Desk staff, consultants, technicians, managers, vendors and others who are active in the help desk, customer support and customer service fields. We draw our members from Columbus, Dayton, Cincinnati and the surrounding areas.

Attend a chapter meeting - you will find an enthusiatic group of Help Desk professionals who are passionate about the service we provide to our customers.

Who are the attendees?

Some of us have internal customers (employees), while others have a mix of internal and external customers. We remain focused on the tradition of supporting Information Technology for our user communities.

For some, we work to achieve corporate goals, for others we work to achieve local government or higher education goals. Underlying our support of I.T., achieving organizational goals is the fundamental reason that our Help Desks exist. We must be able to serve our customer base in efficient and meaningful ways.

Extra Incentive!

When you attend meetings you are automatically entered into a drawing for a free registration to the Annual HDI Annual Conference.

The Next National Conference is the Service Management 2009 Conference and Expo in Washington, DC Nov 9-11, 2009.

What's New

2009 Golf Outing cancelled
Due to lack of response, this year's golf outing has been cancelled.
In its place, the chapter is planning social outings at the Columbus Clippers and Dayton Dragons in early August. Check back for more info.

Last Meeting

Angela Williams talks about
effective communication skills
with the membership
Help Desk Institute Circle of Excellence

Thaks to Ajilon for lunch

Help Desk Institute Circle of Excellence

Congratulations to our new officers.
Bill Johnson, VP of Programs (L)
Veto Mason, VP of Membership (R)