Welcome to the Mid Ohio Chapter of HDI
The Mid-Ohio Chapter, a local chapter of the national HDI, was founded on May 16, 1991. Our membership is composed of Help Desk staff, consultants, technicians, managers, vendors and others who are active in the help desk, customer support and customer service fields. We draw our members from Columbus, Dayton, Cincinnati and the surrounding areas.
Attend a chapter meeting - you will find an enthusiatic group of Help Desk professionals who are passionate about the service we provide to our customers.
Who are the attendees?
Some of us have internal customers (employees), while others have a mix of internal and external customers. We remain focused on the tradition of supporting Information Technology for our user communities.
For some, we work to achieve corporate goals, for others we work to achieve local government or higher education goals. Underlying our support of I.T., achieving organizational goals is the fundamental reason that our Help Desks exist. We must be able to serve our customer base in efficient and meaningful ways.
Extra Incentive!
When you attend meetings you are automatically entered into a drawing for a free registration to the Annual HDI National Conference.
The Next National Conference is the Service Management Conference in Miami, Florida October 15-17, 2008.