Help Desk Institute Mid Ohio Chapter ThinkHDI - Help Desk Institute MEETINGS & EVENTS
HDI Mid-Ohio Chapter Columbus • Dayton • Cincinnati
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Next Meeting Details

Date: Thursday, September 17, 2009

Presentation: "A Step-by-Step Methodlogy for Realizing the Benefits of ITIL" 

Presenter: Tim Martin
                                              

Location:  Building: Sansbury Hall, Room: Colonial Room, Ohio Dominican University
Parking: Gold Lot
Click here for a campus map

Address:  1216 Sunbury Road, Columbus, Ohio 43219

Sponsor:  Vertical Solutions

Contact: Bill Johnson (VP of Programs)
                Click here to RSVP

Time: 11:30 am - 3:00 pm

Agenda
  Lunch:  11:30
  Officer Updates While You Dine: 11:45 am - 12:45 pm
  Break: 12:45 - 1:00
  Presentation:   1:00 - 2:00
  Break: 2:00 - 2:15
  HDI Q&A: 2:15 - 2:30
  Wrap Up: 2:30 - 3:00

Directions

Let us know if you will be at the meeting.

Additional Information: 

Dress is business casual. 

What's New

Listen to the author of the article published in the May/June issue of Support World.

Tim Martin (Assistant Administrator - Customer Service with the Ohio Deparment of Taxation) will discuss when, where and how to start using the Information Technology Infrastructure Library to produce organization-wide benefits.

Join us at the Ohio Dominican Univeristy this unique opportunity to listen to and interact with fellow central Ohioans as they elaborate on the article "ITSM Step-by-Step" that was published in the May/June issue of Support World.

More Info