TRAINING
Important Notice:
The ITIL v3 - Operation Support and Analysis Course, originally schedule for June, has been postponed until later in the summer. Please check back later for more updates.
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Upcoming HDI Training in Columbus:
August 24-25: Support Center Analyst
August 26-29: Support Center Manager
Click here for more information
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For an up to date training schedule and registration offered in the Mid-west Region of HDI. Contact:
Heidi Cummings
Account Manager - Midwest Region
HDI, Leading IT Service and Support
719.268.0339 (direct)
719.268.0184 (fax)
hcummings@thinkhdi.com
www.ThinkHDI.com
What's New
Listen to the author of the article published in the May/June issue of Support World.
Tim Martin (Assistant Administrator - Customer Service with the Ohio Deparment of Taxation) will discuss when, where and how to start using the Information Technology Infrastructure Library to produce organization-wide benefits.
Join us at the Ohio Dominican Univeristy this unique opportunity to listen to and interact with fellow central Ohioans as they elaborate on the article "ITSM Step-by-Step" that was published in the May/June issue of Support World.
More Info
